DayOf Couple Cancellation Policy

What happens when a couple cancels a booking?

Genner Dumaran

Last Update 15 giorni fa

If you need to cancel a booking on DayOf, here is what to expect based on timing:

More than 6 months before the event


◆ The Final Payment will not be charged.
◆ The Initial Payment (50% of the booking total) is non-refundable.

Between 90 days and 6 months before the event


◆ 25% of the Final Payment will be charged.
◆ The Initial Payment is non-refundable.

Within 90 days of the event

◆ The entire Final Payment will be charged.
◆ The Initial Payment is non-refundable.

The Initial Payment is non-refundable under all circumstances.

Rescheduling


Rescheduling requests must be initiated through the platform and are treated as a cancellation and rebooking.
Vendors are not obligated to honor rescheduling requests, and DayOf does not guarantee vendor availability.