What Happens After You Book a Vendor

Once your vendor accepts your booking request, here is what happens:

A service contract is formed.

A binding agreement is created directly between you and your vendor. DayOf is not a party to this contract, but the platform's Optional Vendor Contract Terms apply by default unless you and your vendor have agreed to different terms.

Your Initial Payment is processed.

50% of the booking total is charged immediately through Stripe. This payment is non-refundable.

Your Final Payment is scheduled.

The remaining 50% will be charged automatically seven days before your event.

Communication with your vendor

You can communicate with your vendor through the platform. Your vendor should respond to booking-related communications within 5 days.

If your plans change

◆ Rescheduling must be initiated through the platform and requires your vendor's agreement.

◆ Cancellations follow the cancellation policy based on how far out your event is.